Refund Policy

All sales are final

Promptcraft is web software that is switched on the moment you buy: your login is emailed within minutes, and everything you make with it is yours to keep. Because of that, all sales are final and we do not offer refunds, for the front end and for every upgrade. The sales page sets out in detail what the app does and does not do, so that you can decide before you buy.

What we do instead: we fix it

If something in Promptcraft does not work as the sales page describes — the app itself, a download, a pack build or access to your account — write to thuthao07082002@gmail.com from the email address you bought with and tell us what went wrong. We will put it right at no charge.

Not sure yet? Ask first

If you are not sure whether Promptcraft suits what you make, write to us before you buy. We would rather answer a question than sell you the wrong tool.

The Vault Club

The Vault Club is the only subscription. You can cancel it at any time from your WarriorPlus receipt or by email, and no further payments are taken after you cancel. Payments already made are not refunded, and projects you started from the Vault stay in your library.

Things outside our control

• Problems caused by a third-party tool (for example your ChatGPT account, or a change in an image model) rather than by the Service. We will still help where we can.
• Sales results. The Service is a tool; see the Earnings Disclaimer.

Chargebacks

Please write to us before opening a dispute with your bank or PayPal; most problems are fixed faster by email. Accounts with an open chargeback are suspended while it is resolved.

Contact: Promptcraft · thuthao07082002@gmail.com